Frequently Asked Questions
What if I don’t use up my whole gift card?
The unused balance remains on your card and can be used toward any future Stòffa purchase.
How do I check my gift card balance?
Email us at customercare@stoffa.co with your gift code and we’ll update you on your card’s balance.
Can I return a gift card?
Our gift cards are non-refundable. If you’d like to return a purchase made with a gift card, the funds will be credited back to your gift card.
Can I order gift cards in denominations other than the ones currently offered on the site?
Yes. Please email customercare@stoffa.co if you’re interested in buying a gift card in an amount not listed on our site.
The unused balance remains on your card and can be used toward any future Stòffa purchase.
How do I check my gift card balance?
Email us at customercare@stoffa.co with your gift code and we’ll update you on your card’s balance.
Can I return a gift card?
Our gift cards are non-refundable. If you’d like to return a purchase made with a gift card, the funds will be credited back to your gift card.
Can I order gift cards in denominations other than the ones currently offered on the site?
Yes. Please email customercare@stoffa.co if you’re interested in buying a gift card in an amount not listed on our site.
Shipping & Returns
For our complete shipping and return policy, please check here.
Features
- Digital gift card delivered via email
- Redeemable online or in-person during checkout
- Compatible with Apple Wallet
- No expiration date
We’re here to help.
Stòffa specialists have extensive fitting experience and a deep knowledge of our products. We are happy to help you build your wardrobe, so please contact us with any questions on style, fabric, or fit.
Speak to a Stòffa Specialist
